Information obtained by the ProDio App and how it is used
User Provided Information
The ProDio app obtains the information you provide when you download and register for the ProDio app. Registration with us enables you to purchase and download professional development courses and the associated handout documents.
When you register with us and use the ProDio app, you generally provide (a) your name, email address, user name, password and other registration information; (b) transaction-related information, such as when you download or use the ProDio app, or when you make purchases from us; (c) information you provide us when you contact us for help; (d) credit card information for purchases within the ProDio app, and; (e) information you enter into our system when using the ProDio website or mobile apps, such as contact information. You will have the option to register through Facebook, Twitter or Google and their respective Privacy Policies will apply to your use of those platforms for registration.
We may also use the information you provide us to contact you from time to time, as push notifications to provide you with important information, updates and required notices.
Automatically Collected Information
In addition, the ProDio app may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the ProDio app.
The ProDio app does not collect precise information about the location of your mobile device.
Third-party access to information obtained by the ProDio website and mobile apps.
Only aggregated, anonymized data may be shared with Professional Associations to help us improve the ProDio website, apps, courses and overall service. We will share your information with third parties only in the ways that are described in this privacy statement.
We may disclose user provided and automatically collected information:
• as required by law, such as to comply with a subpoena, or similar legal process;
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
• if ProDio Audio Learning Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets; in this situation you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of this information, as well as the choices you have regarding this information.
• with professional associations who require us to report usage data and results and to account for data relating to specific revenue sharing agreements.
You can stop all collection of information by the ProDio app easily by uninstalling the ProDio app. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at email@example.com.
Data retention and information management
We will retain user provided and automatically collected data for as long as you use the ProDio website or mobile app. and for a reasonable period thereafter. If you’d like us to delete user provided data that you have provided via the ProDio app, please contact us at firstname.lastname@example.org and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the ProDio app to function properly or to fulfill our accountability requirements for professional associations.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve the ProDio website and mobile apps. Transaction processing is provided by a trusted and reputable third-party provider. Please be aware that, although we endeavor to provide a high level of security for information we process and maintain, no security system can prevent all potential security breaches.
If you have any questions regarding privacy while using the ProDio website or mobile app, or have questions about our practices, please contact us via email at email@example.com